To learn more about each member of the team, click on their photo to read their full bio.

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Senior Leadership Team

Andrea Choules

Andrea Choules

Director of Care

Andrea Choules

Director of Care

Andrea Choules

With 35 years’ experience as a Children’s and Adult Nurse, Andrea has joined the Jessie May Team with an enhanced professional portfolio, having worked in Clinical and Strategic Leadership positions within a range of acute and community settings.

Having trained at Great Ormond Street Hospital as a Children’s Nurse, Andrea has previously worked at Bristol Children’s Hospital focusing upon oncology care, complex medical needs and teenage years, before moving into community Public Health Nurse settings within areas of great diversity, health inequality and deprivation.

Andrea has worked as a Professional and Strategic Lead within Children’s services for several years across Bristol, North Somerset, South Gloucestershire, and Gloucester county areas and is passionate in representing and working with children, young people, parents and carers to direct the future of palliative care at local and national level.

Jessie May has always been close to her heart from the moment she attended a fund-raising event many years ago and heard about the amazing work that the Jessie May team do to support children, young people, and families through the best of times and the most difficult of times. Always with an eye on the Jessie May support experience, she is now delighted to become a member of the Jessie May family and is looking forward to meeting everyone.
Andrea’s ambition is to improve, develop and extend our care experience together in partnership.

Our Care Team

Clare Matson

Clare Matson

Nursing Lead

Clare Matson

Nursing Lead

Clare Matson

Before joining Jessie May, Claire spent 10 years as a Staff Nurse on the Paediatric Intensive Care Unit in Bristol, until she left and joined Jessie May in 2014. She has always had an interest in children’s palliative care and caring for children with complex medical needs; she heard about Jessie May and the work they do so when a post became available she jumped at the chance.

“Being a Jessie May nurse is so rewarding. No two days are the same.” One day Claire can be visiting a child doing nursing care and giving the families a break from the 24/7 care they provide for their children; they may even be able to squeeze a visit to the park or have some fun doing some painting. The next they could be supporting a family through their child’s end of life stage, or carrying out a bereavement support visit, or even supporting a family whose child is unwell in hospital. All of the support and respite Jessie May nurses give to families allows them to have a much needed break and spend time with their other children, or even have a well needed nap!

As one of the Care Team Leaders, Claire is responsible for a team of Jessie May nurses, supporting them to do their job to the best of their abilities. Claire is also involved with lots of project work, more recently championing the importance of Jessie May being a family led service and involving the families to help develop the service.

“After originally finding out about Jessie May, I went onto their website and watched a video of one of the nurses, and thought – I want to do that!!! I want to be able to build a relationship and trust with children and their families, which you just don’t get as much time to do on a busy ward. I feel extremely privileged to be a Jessie May nurse and I’m so proud of how, we as a team, are able to support families of children with life-limiting conditions.”

Claire is a devoted mother of three wonderful girls, leading a bustling life. When she finds moments to unwind, she loves embarking on adventures with her family in their campervan. Additionally, her passion for music shines bright as she enjoys spending her spare time singing harmoniously in a choir.

Lois Cox

Lois Cox

End of Life Team Leader

Lois Cox

End of Life Team Leader

Lois Cox

Before joining Jessie May, Lois was undertaking a palliative care rotation – she worked on the Oncology Ward at Bristol Children’s Hospital, but she always wanted to work in paediatric palliative care. Lois originally came to Jessie May with the thoughts of staying for a year before moving on, but she fell in love with the job and never left – having been here since 2017!

She started as a Jessie May nurse working within the Bristol team, working with families, offering specialist respite care, end of life care and bereavement support across our Jessie May catchment area. She loves being out and about on visits, building relationships and caring for children and their families and it’s the main reason that she came into this job. The role of a Jessie May nurse is wide ranging and varied and no two days are the same!

She is now the End of Life Team Leader which is an integral part of the care team leads. In this role, she prioritizes end-of-life care and takes charge of coordinating support and assistance for children and their families during this challenging period.

“I work for Jessie May because I love it! It’s an honour to be able to care for the children and their families and to be able to support them during the highs and the lows.”

In her spare time, she loves baking delicious treats, throwing herself into cold water in the form of wild swimming and snuggling up making a crochet blanket to warm up afterwards.

Gemma Warren

Gemma Warren

Jessie May nurse

Gemma Warren

Jessie May nurse

Gemma Warren

Before joining the core team at Jessie May, Gemma worked as a carer for ‘Lifetime’; she was there for 9 years. It was during her time at Lifetime that she decided to undertake a nursing degree. During the third year of her nursing degree, she came to Jessie May on placement and loved every minute of it. She joined the extended team soon after qualifying, with the intention of going to the hospital to work shortly after. In 2017, whilst on the extended team, she got offered a full time position on the Core Team, which she accepted.

As a Jessie May nurse, her role includes lots of different things. “We provide respite to families at home and while the child is in hospital. During respite we take over all aspects of the child’s care to give parents a break. This includes all clinical, emotional and personal care. We support children with a wide range of complex needs, including children who have tracheostomies and ventilated children. We also provide end of life care, bereavement support for parents and carers after the child has died. We advocate for and signpost our families to other services, attend multidisciplinary meetings, complete wishes documents and funeral planning, alongside the family. And, we work closely with a number of different community services and other professionals involved in the child’s care to ensure that the child’s emotional and clinical needs are being met.”

“I love my job because we are in the privileged position of getting to know the children and the families very well. This enables us to provide care to them which is unique and individual to that child, based on their needs. We see children where they are their most happiest; in their homes surrounded by their families. This in turn enables us to support them during more difficult times too, such as when they are really unwell and in hospital. Having that continuity of care allows the nurses to really get to know the children as individuals so that parents feel confident that all of their child’s needs will be met when we are supporting them.”

During her free time, Gemma enjoys indulging in live music, biking, and watching horror films.

Victoria Tarr

Victoria Tarr

Jessie May nurse

Victoria Tarr

Jessie May nurse

Victoria Tarr

Victoria worked on the Adolescent Ward in Bristol Children’s Hospital for 7 years, with a keen interest in oncology care. She trained in the administration of chemotherapy and successfully completed two degree modules in Oncology. Other areas of practice included orthopaedics, surgical, respiratory, gastro, neuro, and mental health. The Adolescent Ward was multi-speciality and so she was lucky enough to see a huge variety of diagnosis and treatments delivered. Over the years she has developed a passion for tissue viability and wound care management.

After an incredible 7 years with the Adolescent Ward having made some of her best memories and friends she moved to Lighthouse Ward where she received comprehensive training and education for the care of renal children. She is trained to deliver haemodialysis and became an independent nurse prescriber through further university study. It was also on Lighthouse Ward that she undertook her first master module in physical assessment and clinical reasoning of paediatric patients. She was lucky enough to experience all aspects of renal care from dialysis to a ward based setting, and had a short secondment to community whereby she realised that community care was definitely an area of interest.

“Having a young daughter myself I really understand how precious our children are to us, and since joining Jessie May it is a huge privilege to be welcomed into families homes to care for their children. Coming out of a hospital environment after 10 years has been a big culture shock, however I absolutely love working in the community and for Jessie May.

Being a Jessie May nurse allows you to see the direct impact of providing respite care and how incredibly valuable the service is – I feel very lucky to be part of it.”

Family Engagement and Bereavement Team

Fundraising and Communications Team

Operations and Finance Team

Rachael Kumar

Rachael Kumar

Data and Insights Officer

Rachael Kumar

Data and Insights Officer

Rachael Kumar

Rachael has a background in customer service, admin and Pensions Software Training.

Over the years she has had the opportunity to live and work in Amsterdam (totally threw me out of my comfort zone but such an amazing 18 months which I’m so grateful to have had the chance to work and live there as a resident rather than a tourist – I still get homesick for beautiful Netherlands!). On return to the UK, she decided to take some time-out from an office environment. It was then she became involved with volunteer and community work, sitting on the committees at her daughter’s pre-school and for a local park Friends group. More recently during Covid-19, she has been volunteering delivering meals for the National Food Service and becoming involved with the local area Covid Help, Support & Volunteering Group.

She joined Jessie May originally as a Care Team Administrator and has had many opportunities to communicate with our many of our families and children. Her current role in Jessie May is as the Finance and HR Administrator, where she works closely with the Admin and Office Manager to keep day-to-day records accurate and timely, supporting the nurses so they can go out and provide support to the families.

“I’ve been at Jessie May for 3 ½ years now and can honestly say I enjoy coming into work. I’m honoured to be a part of the Jessie May family and it always brings a smile to my face to hear about and see the children being children, having fun and laughing with their Nurses.”